OUR STORES

VISIT OUR NEW
STORE IN VARANANSI

Muunu Haji Katara Lohta, 221107

INFORMATION QUESTIONS

Hi , what can we help you with?

What is the shelf life of medicines being provided?

We ensure that the shelf life of the medicines being supplied by our partner retailers is, at least, a minimum of 3 months from the date of delivery.

I want to modify my order

Sorry, once your order is confirmed, it cannot be modified. Please place a fresh order with any modifications.

How can I return an item?

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When will I receive my order?

Your order will be delivered within the 'Estimated Delivery Date' as committed at the time of order placement. You can check this by selecting your order from "My Orders" section. Keep a look-out for our order delivery updates.

Also, we understand that due to current Covid-19 crisis, the delivery date may not be as per usual timelines. But rest assured, we are working round the clock to deliver your order as soon as possible.

How does Everestmeds return policy work?

The items shall not be eligible for a return under the following circumstances:

  1. If the item has been opened, partially used or disfigured. Please check the package carefully at the time of delivery.
  2. If the item is a consumable item.
  3. If the item’s / packaging/ box/ seal has been tampered with; Do not accept the delivery if the package appears to be tampered.
  4. If it is mentioned on the product detail page that the item is non-returnable
  5. If the return window for any or all items in an order has expired.
  6. Any accessories supplied with the item(s) are missing.
  7. If the item does not have the original serial number / UPC number / barcode affixed, which was present at the time of delivery.
  8. Any damage / defect which is not covered under the manufacturer's warranty.
  9. If the item is damaged due to visible misuse.

Items related to baby care, food & nutrition, healthcare devices and sexual wellness such as but not limited to diapers, health drinks, health supplements, glucometers, glucometer strips/lancets, health monitors, condoms, pregnancy/fertility kits, etc.

What are the payment modes at EverestMeds?
  1. Digital Wallets (Mobikwik, Paytm, Ola Money, Airtel Payments Bank, Amazon Pay, PayPal, Freecharge, PhonePe)
  2. UPI (PhonePe, Google Pay, Paytm UPI, Amazon Pay UPI, BHIM)
  3. Cash on Delivery (COD)
  4. UPI QR at the time of delivery

You will be able to see the supported options in the Select Payment Option page when placing an order as well. You can select the option, as per your preference, to complete the payment once the invoice for your medicine has been generated.

I am facing issues while trying to order.

Sorry for the experience. Please reach out to us on 99929 99929 and we will help you to place an order immediately.

 
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